Highlights of the collaboration
- Fewer guest complaints
- Faster assistance than other companies
- Extensive knowledge of fiber optics
- Detailed plan for our expansion
- Few malfunctions
- Always reachable
Between the dunes of Renesse, just 250 meters from the beach, you will find Strandpark de Zeeuwse Kust. This beach park offers various types of luxury chalets, camping spots, and even a hotel. It is the perfect park for the whole family, as children can participate in activities every day. Both in the luxury chalets, campers and hotel rooms, children and parents can enjoy their favorite series, all standard television channels and perfect internet. This park has trusted Hertzinger’s expertise since 2022. Marc Ruijtenberg is the owner of this beautiful beach park and shares his experiences with Hertzinger.
5-star family park
Splashing in the water play park, playing in the newest beach-themed playground, participating in numerous activities, or dining at Strand Café Dok: everything is possible in the 5-star family park De Zeeuwse Kust. Even when vacationers want to relax in the luxury chalets, campers, or hotel rooms, they can enjoy all the comforts. For 18 years, the beach park has been fulfilling the guests’ wishes. Internet and television have become a very important part over the years. “In the past, it was very important for people whether the toilets were clean, but now the first question is if we have a reliable WiFi connection,” says Marc. Fortunately for Marc, Hertzinger can perfectly assist him with this.
Internet problems solved
Before the beach park partnered with Hertzinger, they had a sole trader providing internet and television. “It happened too often that he didn’t have his laptop with him or was busy with others,” says Marc. “We were left with the malfunctions and had to wait.” Therefore, he sent his ICT team to find a faster and more reliable company that could handle the existing fiber optic network. They quickly came across Hertzinger, and after a few pleasant conversations, we established a smooth collaboration.
Extensive help with the expansion
De Zeeuwse Kust has been undergoing a major expansion since last year. The main building with the animation has been enlarged, allowing children to do more crafts, play games, and watch shows by the animation team. A larger playground has been built, and the driveway has been widened.
However, the biggest expansion is the new piece of land that has been purchased, where new camping spots and a large swimming pond are being created. “Getting good internet on those camping spots was quite a challenge, but luckily Hertzinger helped us well,” says Marc. “We presented our plan to them, and they came up with a detailed plan to place WiFi towers for every 20 tents, so everyone has good internet. A perfect solution for us and our guests who can still enjoy their movie or series.”
All guests are happy
Thanks to the good internet and television, Marc receives far fewer complaints from guests. “Everyone is happy in the park, and good internet and TV have certainly helped with that. Even if there is a malfunction, which rarely occurs, Hertzinger can quickly help us remotely,” says Marc. “Because the internet and TV work well, we can devote all our time to providing a pleasant holiday experience for our guests.”
