Hertzinger technician at a technical cabinet with a Televes switch.

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“We quickly turned to Hertzinger. The great thing about the network organization is the convenience. They handle everything; from the purchase of the 32-inch televisions to the installation. We don't have to worry about a thing.”

In conversation with Claudia Spijkers, Operations Officer at Roan.

Roan Luxury Camping Holidays has relied on satellite television for over ten years.

Highlights of the collaboration

  • Extensive channel package
  • 300 new channels
  • New 32-inch televisions
  • Satellite dishes and CI-modules

Roan Luxury Camping Holidays is renowned for its luxurious camping vacations at various locations across Europe. With hundreds of caravans and tents, the organization offers its guests a carefree and comfortable holiday experience. Claudia Spijkers, Operations Officer at Roan, oversees daily operations. Roan has relied on Hertzinger’s expertise for over ten years, equipping hundreds of accommodations with satellite televisions. Claudia shares insights on behalf of the vacation provider.

Sun, nature, and home comfort

The ultimate vacation experience? For many holidaymakers, it means relaxing in the sun, enjoying nature, and spending time with loved ones. But what if you could combine this experience with the comforts of home, like uninterrupted TV viewing? At Roan Luxury Camping Holidays, they understand the importance of these modern conveniences. “Especially in the pre- and post-season, guests long for well-functioning televisions where they can watch their own familiar programs,” Claudia notes from experience. “Understandably, on cold and rainy days, most guests seek the warmth and coziness of the living room.”

The benefits of satellite television

It all started for Roan over ten years ago. With the expansion of accommodations across Europe, the quest began for reliable television installations. “We quickly turned to Hertzinger. The convenience of the network organization is remarkable. They handle everything: from the purchase of 32-inch televisions to installation. We don’t have to worry about a thing.” Thanks to a satellite dish on the caravan and an integrated CI-module, Roan guests can watch TV undisturbed even in the most remote campsites. This equipment directly captures signals via satellites in space, ensuring optimal picture quality. “Ideal,” Claudia remarks. “An additional benefit: the channel selection is extensive.”

Path in the park with ROAN chalets and a work trailer from Hertzinger.

300 channels via Canal Digitaal

Thanks to Canal Digitaal, guests have access to over three hundred TV and radio channels. “Our guests mainly come from the Netherlands, so a Dutch satellite connection abroad is essential. There’s also a wide range of German and English channels for our international guests.”

Internet via Starlink

But television isn’t the only demand from guests. In an era where streaming services are increasingly popular, a reliable internet connection is a necessity. “If a campsite has an unstable internet connection, it reflects immediately in the reviews. A stable WiFi connection has become a basic necessity,” Claudia explains.

Therefore, Roan is currently testing Starlink WiFi as a solution. This approach makes the organisation independent of the stability of the campsite’s network. Some guests staying at a Roan accommodation at Camping Het Genieten in Kaatsheuvel are already using Starlink WiFi in combination with a hotel TV, enabling them to stream Netflix, among other services. Additionally, Roan has launched another pilot project. At four campsites across Europe, Hertzinger has installed solar panels generating green and sustainable energy.

A pleasant collaboration

Overall, the partnership between Roan Luxury Camping Holidays and Hertzinger is a perfect example of how modern technologies can enhance the vacation experience. With top-quality television and internet services, guests can enjoy the tranquility and luxury of camping without sacrificing their favorite TV programs or online entertainment.

For Claudia, it’s clear: “Hertzinger is one of the best system integrators to work with. The organization responds promptly, and nothing is too much trouble. We opt for top quality so that our guests can enjoy a worry-free holiday filled with relaxation and fun, anywhere in Europe.”

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